Customer Service Advisor

Role: Customer Service Advisor

Location: Lowdham, Notts

Salary: £18,000 to £20,000

Hours: Monday to Friday, 40 hours plus 1:3 Saturdays at x1.5

Benefits: enhanced holiday entitlement, company pension and full training

Our prestigious and well known client is seeking to appoint a member of staff to its Service Department

Core duties of the service advisor:

  • dealing with requests for scheduling services
  • greet customers to the service area
  • liaise with the parts department
  • chase work in progress
  • update customers
  • gain approval for any additional work
  • take ownership of customer queries
  • follow business protocols

Experience needed for the service advisor

  • previous customer facing experience
  • top quality customer care skills
  • an excellent listener
  • superb communication skills
  • excellent telephone manner
  • well presented
  • car driver essential

Unfortunately we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of LA Recruitment Solutions. The services advertised by LA Recruitment Solutions are those of a Recruitment Consultancy.

Category: Customer Services

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